Research Grant
[Cite as https://purl.org/au-research/grants/arc/DP1093048]Researchers: A/Prof Judith Healy (Chief Investigator) , A/Prof Merrilyn Walton (Chief Investigator) , John Braithwaite (Chief Investigator) , ARC Linkage Grant LP1701000985 (Funded by) , The Australian National University (Managed by)
Brief description Resolving patients' complaints about hospitals: Responsive regulation by health ombudsmen. Ombudsmen help ensure integrity and accountability in societal institutions. This study of patients' complaints about hospitals to health ombudsmen in two states, and the responses of hospitals, will produce evidence on strategies for making hospitals more responsive to the public and more accountable for the quality of their care. Australia was a world leader in establishing health ombudsmen and this study will explore their impact upon the hospital system. Evidence-based strategies are needed to improve the accountability of service providers and regulators. Social and economic benefits flow from empowering patients and from improving hospital performance.
Funding Amount $300,000
Funding Scheme Discovery Projects
- PURL : https://purl.org/au-research/grants/arc/DP1093048
- ARC : DP1093048