NRS-10872 | General administrative ("G") files [Ombudsman's Office]

Full description

These files relate to housekeeping, policy and precedent matters, and to the methods and operations of the Ombudsman's Office.
The files include many that relate to various aspects of the functions and administration of the Department of Corrective Services, such as prisoners' mail, administrative procedures for complaints to the Ombudsman, medical service, prisoners' diet and private property, work release, day leave, the wearing of sunglasses by prisoners, the volume of correspondence between the Ombudsman and Corrective Services, and the carrying of firearms by prison officers.
Other files relate to: visits made to Corrective Services Institutions to investigate minor complaints (including observations on the administration and staff of those institutions); visits to residential training and remand centres and shelters administered by the Department of Youth and Community Services (from 1981); and, visits made to country areas as part of an outreach programme (from 1985).
The remaining files deal with specific issues raised with public authorities, such as: County Councils re electricity charges, particularly retrospective charging; the State Rail Authority re carriage of goods; the Heritage Council of New South Wales re the Rural Bank building; the Government Insurance Office and Public Trustees re jurisdictional matters; the Health Commission re production of medical records; the Police Department re investigation of complaints; the Metropolitan Water Sewerage and Drainage Board re testing of water meters; and, the Public Service Board re delegations of authority.
(12/12496-507). 12 boxes.
Note: This description is extracted from Concise Guide to the State Archives of New South Wales, 3rd Edition 2000.