Dr Helen Thompson
During March 2011, Lateral Plains and Federation UniversityAustralia (Formerly University of Ballarat) Centre for eCommerce and Communications were commissioned by Warrnambool City Council and the Shires of Corangamite,Glenelg, Moyne and Southern Grampians to undertake the GSC Regional Communication Strategy. Project goals included extending understanding of how GSC councils could provide leadership for digital innovation and presenting a compelling case for an early rollout of the National Broadband Network (NBN), whether through a fibre rollout or via an early release of NBN fixed wireless. The provision of better and faster broadband and reducing the cost of access were confirmed as the most important and pressing issues about the internet. Mobile phone coverage gaps were identified as causing significant frustration for local businesses and residents. The opportunities that could be generated from access to the best available services included improved communication, increased ICT use, efficiency gains, business and educational opportunities.