Dr Helen Thompson is the Director of Federation University Australia's Centre for eResearch and Digital Innovation (CeRDI). Helen is responsible for the achievement of all CeRDI organisational objectives in respect of project management, client service, business development and financial management. Helen has extensive experience in the delivery and management of online service initiatives. She is engaged in research into the use of ICT as a mechanism for community development, and is involved in a range of activities where her personal and professional skills contribute to the economic and social development of regional and rural Victoria. Before commencing with CeRDI in 1999 Helen was employed as a Business Services Accountant and spent nearly ten years in the banking sector. She has completed a Doctorate of Business Administration at the University of Ballarat - her thesis topic was "Reflections on effective implementation of ICT in regional and rural areas" with two main themes - regional economic and community development and the consequences of government-funded information and communication technology (ICT) initiatives.