MAIC scheme insights 2021-2022

Brief description

# Overview

Compulsory Third Party (CTP) insurance in Queensland provides financial protection for motorists in the event of a motor vehicle crash. It also delivers fair and timely access to rehabilitation for people who are injured. It is conveniently bundled with vehicle registration to ensure that all registered Queensland motorists receive this important protection.

The Motor Accident Insurance Commission (MAIC) regulates CTP insurance in Queensland to ensure it meets these objectives. This year, MAIC continues to review and improve our adherence to our core objectives. Read on to learn more.

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# Highlights from 2021-2022

During the 2021–22 financial year, we:

+ continued to improve the claims experience for people who are injured and improving efficiency for insurers, lawyers and other stakeholders
+ explored opportunities to improve First Peoples’ awareness of road safety and CTP insurance
+ maintained our investment in research and activities that reduce the incidence and effects of road trauma
+ enhanced collaboration between the CTP insurance scheme and National Injury Insurance Scheme, Queensland (NIISQ)
+ continued claim farming investigations and commenced a prosecution for various alleged claim farming offences
+ collaborated with the Legal Services Commission and Office of Industrial Relations in relation to the claim farming reforms under the Personal Injury Proceedings Act 2001 and Workers’ Compensation and Rehabilitation Act 2003
+ became a member of the Personal Injury Education Foundation (PIEF)
+ completed claimant survey, and identified action planning as part of results.

Full description

MAIC-scheme-insights-2021-2022-Affordability-Index.xlsx - Affordability index data to support scheme insights.
MAIC-scheme-insights-2021-2022-Affordability-Trend.xlsx - Affordability trend data to support scheme insights
MAIC-scheme-insights-2021-2022-Claim-Added-by-Severity.xlsx - Claim by severity data to support scheme insights
MAIC-scheme-insights-2021-2022-Claim-Duration-Direct-12mth.xlsx - Claim duration - direct - 12 months to support scheme insights
MAIC-scheme-insights-2021-2022-Claim-Duration-Direct-Trend.xlsx - Claim - duration - direct- trend data to support scheme insights
MAIC-scheme-insights-2021-2022-Claim-Duration-Legal-12mth.xlsx - Claim duration - legal - 12 months data to support scheme insights
MAIC-scheme-insights-2021-2022-Claim-Duration-Legal-Trend.xlsx - Claim - duration - legal - trend data to support scheme insights.
MAIC-scheme-insights-2021-2022-CTP-Breakdown.xlsx - CTP breakdown data to support scheme insights
MAIC-scheme-insights-2021-2022-CTP-Breakdown-Current.xlsx - CTP breakdown current data to support scheme insights.
MAIC-scheme-insights-2021-2022-Dealership.xlsx - Dealership data to support scheme insights
MAIC-scheme-insights-2021-2022-Efficiency-CC.xlsx - Efficiency - Compulsory conference data to support scheme insights
MAIC-scheme-insights-2021-2022-Efficiency-CC-Trend.xlsx - Efficiency - Compulsory Conference trend data to support scheme insights
MAIC-scheme-insights-2021-2022-Efficiency-Dials.xlsx - Efficiency dials that support scheme insights
MAIC-scheme-insights-2021-2022-Efficiency-Trend.xlsx - Efficiency trend file that supports scheme insights
MAIC-scheme-insights-2021-2022-Fairness-Payments.xlsx - Fairness - payments data to support scheme insights
MAIC-scheme-insights-2021-2022-Fairness-Payments-Trend.xlsx - Fairness- payments-trend data to support scheme insights
MAIC-scheme-insights-2021-2022-Fairness-QLD-Legal-v-Non-QLD.xlsx - Queensland legal firm and non-Queensland legal firm data to support scheme insights.
MAIC-scheme-insights-2021-2022-Flexibility-Age-by-Sex.xlsx - Age group at time of accident and sex data to support scheme insights
MAIC-scheme-insights-2021-2022-Flexibility-Claimant-Role.xlsx - Claimant role at time of accident data to support scheme insights
MAIC-scheme-insights-2021-2022-Flexibility-Crash-Details.xlsx - Crash details data to support scheme insights
MAIC-scheme-insights-2021-2022-Flexibility-Severity.xlsx - Severity data to support scheme insights
MAIC-scheme-insights-2021-2022-Heatmap-1.xlsx - Heat map 1 (numbers) data to support scheme insights
MAIC-scheme-insights-2021-2022-Heatmap-2.xlsx - Heatmap 2 (percentages) data to support scheme insights
MAIC-scheme-insights-2021-2022-Liability.xlsx - Liability within 6 months data to support scheme insights
MAIC-scheme-insights-2021-2022-Map.xlsx - Claims by geographic area (count and percentages) data to support scheme insights.
MAIC-scheme-insights-2021-2022-Marketshare.xlsx - Refers to three-month rolling averages as at 30 June 2022. Market share data to support scheme insights.
MAIC-scheme-insights-2021-2022-Marketshare-Current.xlsx - Insurer market share as at June 2022 data to support scheme insights
MAIC-scheme-insights-2021-2022-Metadata.xlsx - Metadata to support scheme insights report
MAIC-scheme-insights-2021-2022-ND-Count.xlsx - Nominal Defendant count by financial year to support scheme insights
MAIC-scheme-insights-2021-2022-ND-Unidentified.xlsx - Nominal Defendant claimant roles data to support scheme insights
MAIC-scheme-insights-2021-2022-NetSwitch.xlsx - Net insurer switch data to support scheme insights
MAIC-scheme-insights-2021-2022-Switches.xlsx - Switch count July 2019 - June 2022 to support scheme insights
MAIC-scheme-insights-2021-2022-SwitchFrom.xlsx - Switches from insurers July 2019 - June 2022 to support scheme insights
MAIC-scheme-insights-2021-2022-SwitchTo.xlsx - Switches to insurers July 2019 - June 2022 to support scheme insights
MAIC-scheme-insights-2021-2022-Traffic-Volume.xlsx - Traffic volume (weekends, weekdays, SEQ and Non-SEQ) January 2020 - June 2022 to support scheme insights
MAIC-scheme-insights-2021-2022-Vehicles.xlsx - Vehicle count by class (and total counts) July 2020 - June 2022.