Data

Daily complex call centre enquires from SSQ

data.qld.gov.au
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Licence & Rights:

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Creative Commons Attribution 3.0
https://creativecommons.org/licenses/by/3.0/au/

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Brief description

Complex call centre enquiries by day for last month.

Full description

Daily complex calls from SSQ - Daily call statistics (such as call counts, talk times, wait times, levels of service) for complex Transport and Main Roads enquiries returned from Smart Service Queensland calls for each work day last month.
Dataset explanations - Explanation of the column headings in the dataset.
Subjects
call centre | customer service | wait times |

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Identifiers
ACN 633 798 857