Building a Lifeline for the future: Expectations, innovations, outcomes [ 2019 - ]

Research Grant

Researchers: Prof Debra Rickwood (Principal investigator) ,  A/Pr Julien Epps ,  A/Pr Philip Batterham ,  Dr Kairi Kolves ,  Dr Sally Bradford
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Brief description This research addresses critical evidence gaps for Australia’s only national 24-hour crisis service, Lifeline, by identifying the types of help-seekers it is expected to support and outcomes to achieve, developing reliable and innovative ways to measure actual help-seeker types and outcomes across different modalities (call, chat, text), and determining whether fidelity to the crisis support practice model achieves appropriate outcomes for all help-seeker types and across all modalities.

Funding Amount $1,116,892.00

Funding Scheme Partnerships

Notes Partnership Project for Better Health