Data

A Performance Measurement Framework for IT Service Management

University of Southern Queensland
Gacenga, Francis
Viewed: [[ro.stat.viewed]] Cited: [[ro.stat.cited]] Accessed: [[ro.stat.accessed]]
ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rfr_id=info%3Asid%2FANDS&rft_id=info:doi10.26192/jngt-yc63&rft.title=A Performance Measurement Framework for IT Service Management&rft.identifier=http://doi.org/10.26192/jngt-yc63&rft.description=A framework and associated metrics and measures that can be used to measure the performance of IT service management with an accompanying contingency theory of IT service management.&rft.creator=Gacenga, Francis &rft.type=dataset&rft.language=English Access the data

Full description

A framework and associated metrics and measures that can be used to measure the performance of IT service management with an accompanying contingency theory of IT service management.

This dataset is part of a larger collection

Click to explore relationships graph

User Contributed Tags    

Login to tag this record with meaningful keywords to make it easier to discover

Identifiers